Vipul Gupta
Data Scientist | AI/ML Engineer | NLP | Deep Learning | Gen-AI | Prompting | LLM | Consultant
- Role
- Lead Consultant at Genpact
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vipul Gupta
A Data Scientist and analyst with overall 5+ years of Industrial experience. Efficient in…
Experience
Lead Consultant
Jun 2024 — Present · Mumbai, IN
Smart Billing Validation – GenAI-Driven Retail OptimizationDeveloped an integrated Generative AI solution for the retail department to automate billing validations. Reduced invoice errors by over 85%, decreased customer complaints by 70%, and improved billing accuracy, resulting in a 40% boost in operational efficiency and customer satisfaction-> ETA Chaser & Smart Remarks – GenAI-Powered Email AutomationImplemented a Generative AI-based Smart Email solution to automate ETA follow-ups and update remarks intelligently. Improved response time by 60%, reduced manual follow-up effort by 75%, and enhanced communication efficiency across teams.
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