Vipul Bojja

Experience

1. Procure to Pay Operations Analyst

   Accenture

   May 2024 — Present

   Streamlining payment activities with precise allocations and Accounts Checks for flawless financial management.Conduct regular quality checks on AP transactions; publish audit results and provide constructive feedback to enhance process accuracy and compliance.Prepare and maintain Standard Operating Procedures (SOPs) and manage daily reporting for all Accounts Payable activities in scope.Drive process improvements by generating lean ideas focused on increasing productivity, improving process controls, and reducing errors.Expertly analyze and resolve customer/vendor queries in collaboration with the AP query desk, ensuring timely and accurate resolution of invoice-related issues.Address and resolve AP helpdesk queries and complaints, working towards swift closure and improved customer satisfaction.Engage with client SMEs and internal leads to manage daily operations and resolve process-related challenges.Monitor and resolve invoices on hold; raise queries with relevant stakeholders as needed to expedite resolution.Maintain strong communication skills—both written and verbal—for professional and efficient interaction with internal and external stakeholders.Resolve process-related queries and actively participate in the discussion and implementation of client-driven updates or changes.Participate in daily/weekly calls with client SMEs to discuss open items, process updates, and ensure timely execution of action points.Execute and report on process controls defined by management, ensuring 100% compliance at all times.Stay current on AP-related policies and regulatory updates across all in-scope regions and apply them accordingly.Provide continuous feedback and improvement suggestions to management, contributing to long-term process efficiency.Mentor and coach new joiners, freshers, and CL 12 team members to accelerate onboarding and capability development.Handle work allocation and ensure timely completion of tasks within the team