Viplove Tiwari
Head of Technical Operations @BT Group
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WORK HISTORY
Head of Technical Operations @BT Group
Gurugram, IN
EDUCATION
Indian Institute of Management, Indore
Advance Management Programme for Corporate Leaders
Dr h s gaur university sagar
B Sc computer application, Maths
ABOUT VIPLOVE TIWARI
As Head of Technical Operations for International Business at BT Group, I bring over 16 years of experience in overseeing technical operations and managing global business processes. Equipped with certifications including CCNP, ITIL Strategic Leader and Lean Practitioner, I collaborate with global teams to deliver seamless technical support and foster exceptional customer handling. My expertise spans global business management, business strategy, and customer handling, which I leverage to enhance service delivery and operational efficiency. At BT Group, I focus on improving service quality, driving continuous improvement initiatives, and empowering teams to achieve shared goals.
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