Viplav Dev

\"Operations Leader & Lean Six Sigma Practitioner | Driving Performance & Efficiency | Expert in Process Optimization & Quality Management | Power BI Enthusiast for Data-Driven Insights\"

Role
Manager at Shriram Life Insurance
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Viplav Dev

With a robust foundation in business and management from Monad University and currently…

Experience

  1. Manager

    Shriram Life Insurance

    Nov 2024 — Present · Hyderabad, IN

    Manage and drive the upsell and cross-sell process for a range of financial products including Life Insurance, Fixed Deposits, and Health Insurance.Oversee end-to-end operations, ensuring smooth and efficient process execution across teams.Lead the hiring, onboarding, and training processes to ensure the team is equipped with the skills and knowledge to succeed.Maintain high-quality standards, conducting regular quality checks and audits to optimize performance and customer satisfaction.Collaborate with various teams to ensure continuous process improvement and achieve organizational goals.Monitor team performance, providing feedback and coaching to enhance productivity and performance metrics.Manage vendor relationships, including sourcing, onboarding, and negotiating contracts with external partners.Oversee the management and analysis of open market data to support business decisions and strategy.

Education

  • Monad University

    Bachelor's degree

  • Manipal Academy of Higher Education

    Master of Business Administration - MBA

    2024 — 2026

  • Ptps college

    Higher seconday

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