Vipin Rohilla
Area Manager @Popeyes Louisiana Kitchen
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WORK HISTORY
Area Manager @Popeyes Louisiana Kitchen
Windsor, ON, CA
Operational Oversight: Ensuring that all restaurants in the area meet operational standards, including food quality, service, and cleanliness.Staff Management: Recruiting, training, and developing restaurant managers and staff. They might also handle performance evaluations and address staffing issues.Financial Performance: Monitoring and analyzing financial reports to drive profitability, manage budgets, and reduce costs.Compliance: Ensuring compliance with company policies, health and safety regulations, and local laws.Customer Experience: Improving customer satisfaction through feedback and implementing best practices.Sales and Marketing: Developing and executing local marketing strategies to drive sales and attract customers.Problem Solving: Addressing and resolving operational challenges and escalating issues when necessary
EDUCATION
Institute of Hotel Management (IHM)
Bachelor's degree, Hospitality Administration/Management
Indira Gandhi National Open University
Masters in Tourism Management , Tourism and Travel Services Management
SKILLS
ABOUT VIPIN ROHILLA
I am a Multi-Unit Operations Leader with 13+ years of experience in the Quick Service Restaurant (QSR) industry, leading high-volume operations across franchise and corporate environments including McDonald’s, KFC, and Popeyes. I specialize in driving operational excellence, improving store profitability, and developing high-performing teams. My leadership approach focuses on strong people development, accountability, and consistent execution of operational and brand standards. Throughout my career, I have successfully: • Managed multi-location operations and large frontline teams • Delivered sales growth, cost control, and improved store performance • Opened 2 new restaurant locations, leading recruitment, onboarding, and training of new teams • Contributed to the development of a training restaurant, supporting the training and development of Restaurant Managers and future leaders • Led training programs, talent development, and succession planning • Ensured food safety, compliance, and operational standards across multiple locations • Improved guest experience, operational KPIs, and team productivity I am passionate about building strong teams, optimizing operations, and developing future leaders while helping organizations achieve sustainable growth and operational excellence. Open to Area Manager, District Manager, Multi-Unit Operations Manager, Director of Operations, and Retail Operations Leadership roles across Canada and the United States.
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