Vipin Tyagi

Implementation Lead @ Meritto ( Formerly Nopaperforms) | NITKKR\'20

Role
Implementation Lead at Meritto
Location
Faridabad, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Vipin Tyagi

I am a goal-oriented professional delivering over 5 years of experience in managing clients and operations, with expertise in implementing CRM solutions for a wide range of Education Industries. My dexterity lies in strategic planning, process optimization, and quality assurance, with a track record of implementing 50+ quality parameters to elevate development standards and consistency. Demonstrated excellence in ensuring seamless client interactions and satisfaction through expertise in cross-functional coordination and effective client handling. Key Achievements: • Successfully completed CRM implementation for a large client base and improved development processes to enhance client satisfaction. • Outstandingly achieved a 20% increase in QA scores by implementing quality parameters and resolving over 400 client tickets promptly.

Experience

  1. Implementation Lead

    Meritto

    Sep 2024 — Present · Gurugram, IN

Education

  • National Institute of Technology, Kurukshetra, Haryana

    Master of Business Administration - MBA, Marketing

    2018 — 2020

  • MVN university

    Bachelor of Technology - BTech, Mechanical Engineering

    2012 — 2016

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Vipin Tyagi — Implementation Lead at Meritto in Faridabad, HR, IN | Unifers