Vipin Kumar Gupta
Head of Network Operations & Technology |Network Deployment , Project Management & Service Delivery | Digital Transformation | Network Automation |Technical Pre-sales| Managed Service Operations
- Role
- Vice President, Head of Service Exp Center & Iptx Network Operations at Rakuten Symphony
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vipin Kumar Gupta
As a telecom leader with 28+ years of experience, I have been fortunate to be part of some of the most innovative and successful organizations in the industry. I have robust experience in driving strategic initiatives, optimizing network infrastructure, and delivering innovative solutions that enhance customer experience and energize business growth.Throughout my stints, I have led various key initiatives such as end-to-end network management encompassing various techs such as 4G, 5G, IP and Optics Transport Networks, Access Networks, Cloud infra, OSS, BSS, IoT, and Software defined networking including NG-RAN/O-RAN, Cisco-ACI, SD-WAN. I have been noted for seamlessly aligning business objectives with technological advancements & network automation.I have also been instrumental in defining network products & rollout strategies, policies, processes, and people development plans as well as implemented network solutions for all communications business requirements.From auditing and re-engineering the NOC processes to playing a key role as a member of the Disaster Recovery, I have been recognized with numerous awards for my performance and contributions. I take great pride in my work and the results I have been able to achieve. My experience and expertise have enabled me to be a valuable asset to the organizations I have been associated with. I am passionate about the telecom industry and am always looking for ways to contribute to its growth and success. For further discussion, I can be reached at: v••••••••@gmail.com
Experience
Vice President, Head of Service Exp Center & Iptx Network Operations
May 2022 — Present · Gurugram, IN
Successfully led Rakuten Mobile, Japan\'s SXC (India) operations & IP Transport network as Vice President, Head of Service Exp Center & IPTX Network Operations, driving improvements in developing the Network Automation process and optimizing network resources. Drove continuous improvement initiatives to enhance the effectiveness and relevance of the center and managed incident, problem, and change management processes.
Education
Annamalai University
MBA, HRM
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