Vipin Kumar Gupta

About Vipin Kumar Gupta

Seeking role as a Software Tester with over 10 years of experience in quality assurance, I specialize in leading end-to-end QA delivery for digital banking programs at Accenture. My expertise spans Retail Internet Banking, Mobile Banking, and Digital Onboarding, where I focus on embedding Al-driven test automation strategies and validating advanced technologies, including machine learning models and large language models (LLMs). I have contributed to improving QA processes by designing validation frameworks for machine learning-based features such as fraud detection and personalization, alongside leading LLM testing for conversational Al. With skills in prompt engineering and Al governance, I am dedicated to driving innovation and ensuring the seamless delivery of quality-focused solutions within the ever-evolving digital banking domain.

Experience

1. Quality Engineering Specialist

   Accenture

   Nov 2023 — Present · Pune, IN

   Lead end-to-end QA delivery across Digital Banking programs including Retail Internet Banking, Mobile Banking, and Digital Onboarding for a Middle-East banking client.Al & GenAl Initiatives• Introduced Al-Driven Test Automation strategy, leveraging GenAl for test case generation from business requirements, improving regression coverage and reducing manual effort.Defined validation frameworks for MachineLearning-based banking features (recommendation engines, fraud detection rules, personalization components).• Designed QA controls for:• Model accuracy validation (precision/recall monitoring)• Edge case and anomaly scenario testing• Model retraining impact analysis• Led LLM testing efforts for chatbot and virtual assistant integrations:• Prompt robustness testing• Context retention validation• Regression testing across model versions• Established Al quality gates before production deployment aligned with regulatory expectations.Implemented structured validation for Al-driven decision systems ensuring fairness and compliance.Core QA Leadership• Define and drive QA strategy, governance frameworks, and quality KPIS.Manage and mentor 15+ QA professionalsacross onsite and offshore teams.• Oversee automation and performancetesting initiatives.

Education

• UVCE Bangalore

  Master's degree, Computer Software Engineering

  2013 — 2015

• Bansal Institute of Research and Technology, Raisen Road, Kokta, Anand Nagar, Bhopal - 462021

  Bachelor of Engineering (BE), Computer Science

  2008 — 2012