Vipin Joshi

About Vipin Joshi

I am a sincere and dedicated IT professional with over 10 years of experience in Application Support and Maintenance, specializing in INFOR Workbrain, Pharmaceutical, and Out-of-Home (OOH) Advertising domains.With a strong foundation in incident management, problem resolution, and system optimization, I’ve supported business-critical applications across global environments. My expertise spans end-to-end support—troubleshooting complex issues, coordinating with cross-functional teams, ensuring uptime, and implementing long-term fixes that improve stability and performance. Domain Expertise:INFOR Workbrain (Workforce Management): Time & attendance, pay rules, schedulingPharmaceutical: Validated environments, GxP complianceOOH Advertising: Campaign scheduling, billing, media operationsI bring a self-motivated, goal-oriented mindset with a high degree of flexibility, creativity, and commitment. Whether it\'s meeting SLAs, supporting business users, or enhancing systems, I take pride in delivering results with a positive, solution-driven approach.Let’s connect if you\'re looking for someone who can drive dependable support, continuous improvement, and a collaborative spirit in application maintenance.

Experience

1. Senior Engineer

   Norstella

   Feb 2023 — Present

Education

• Guru Gobind Singh Indraprastha University

  Master of Computer Applications - MCA, Information Technology

  2012 — 2015

• Guru Gobind Singh Indraprastha University

  Bachelor's degree, Information Technology

• Ludlow castle

  High School Diploma, Computer Science