Vinod W.
AI Platform and Enterprise Product Leader | ex-Salesforce / Tableau | AI, Compliance, SaaS platforms | Product licensing, Subscription Growth, Monetization | Product Operations | PE Investor
- Role
- Head of Product Management - Identity Verification, Fraud Detection, Customer Compliance & Risk Mgmt at State of Washington
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Vinod W.
Product leader directing Identity Verification, Fraud detection, Customer Compliance / Risk management, Collections porgrams# Experienced in building and distributing on-premise products as well as scaling B2B SaaS / subscription businesses.# Consulting experience in Aerospace, Manufacturing, Supply Chain/Operations# Experienced in working with DoD, Intel, Military, Federal and Government customers to build products tailored to air gap / IL6 high classified networks (SIPR, NIPR, JWICs, etc.) Product Skills: Product management | Product Strategy | Roadmap and vision setting | Product Requirements | Lean Entrepreneurship | Business Operations | Program management | Agile, waterfall and hybrid methodologies | Business Process Architecture | Product Metrics | Product Led Growth | Customer Journey Maps | customer life-cycle management | GovTechTechnical Skills: Generative AI | Large Language Models - LLM | RAG | Retrieval Augmented Generation | Artificial Intelligence | Machine Learning | Prompt Engineering | Fine tuning Foundation models | AWS ( EC2, S3, VPC, ELB, IAM, SNS, SQS, Sagemaker, Bedrock )| IBM Websphere Commerce Server | IBM Sterling order management suite | Data Analysis using R and Tableau | Python | Systems analysis and design
Experience
Head of Product Management - Identity Verification, Fraud Detection, Customer Compliance & Risk Mgmt
Nov 2024 — Present
Led product management for Identity Verification, Fraud Detection, Customer Compliance, Risk Assessment, Audits, Overpayments, Collections products at ESD.• Implemented strategies to reduce Fraud and Waste while enhancing customer experiences in flagship programs.• Achieved a 15% reduction in fraud incidents and a 20% increase in customer satisfaction ratings.
Education
UW Foster School of Business
Master of Business Administration - MBA, Leadership, Technology Entrepreneurship, Marketing
2017 — 2019
Visvesvaraya Technological University
Bachelor of Engineering (BE), Computer Science
1999 — 2003
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