Vinu John

About Vinu John

Hello! I am Vinu John, an HR Operations & Shared Services professional with over 14 years…

Experience

1. Senior Human Resources Associate

   Innova Solutions

   Mar 2020 — Present · Bengaluru, IN

   Responsible for running end-to-end weekly payroll and reporting to clients.Handling email queries daily.Improved conflict resolution mechanisms, reducing internal disputes by 30% througheffective communication strategiesAnalyzed HR metrics to provide actionable insights, supporting strategic businessdecisions that increased overall efficiency.Work with the management team to learn and stay updated on payroll troubleshootingtactics, systems knowledge and stay informed of any changes in company activities thatmay affect the employee pay cycle.Collaborated with cross-functional teams to enhance employee engagement.Meets performance metrics for inquiries by email within established and meetingminimum daily/weekly volumes.Influence the bottom line by problem-solving and turning frustratedemployees into satisfied who are happy to be working with Innova solutionsProcessing timecards manually from Monday to Friday through PeoplesoftProcess Term Check before the cut-off on a daily basis.Process missing payment (Advance Payment) based on manager approval beforethe cut-offInspect weekly reports and inform the respective recruiters about the missingpayment/timecards.Responsible for the assigned cases to the team and responsible for ad-hoc support andother initiatives during the absence of the Manager and Team Lead.Liable for employee emails regarding pay and timekeeping issues i.e. missing/incorrectpay, electronic pay setup, time capture systems training & general concernsResponsible for maintaining a high level of professionalism with emails, remainingcourteous with requestors always.

Education

• Periyar University

  Bachelor of Commerce (B.Com.), Business/Commerce, General

  2009 — 2012