Vinod Winston Albuquerque
Sr. Lead - Client Operations & Services
- Role
- Lead - Client Operations & Services at Infosys BPM
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Vinod Winston Albuquerque
Business Consultant with over 18 years of diverse experience in managing Service Quality, Operations and Transformations in Order to Cash, Banking Risk & Fraud, Sales & Fulfillment, Pre-Sales & Process Consulting and Indirect procurement. Self-motivated professional with Program management and team-building abilities focused on maximizing team efficiency and performance.
Experience
Lead - Client Operations & Services
Sep 2023 — Present · Reno, NV, US
Managing IT Service desk operations for Retail, Mobility and Convenience.
Education
Shivaji University
B. Com, Finance & Accounting
1996 — 2000
Little Flower convent High School, Solapur
SSLC
1993 — 1994
Skills
- Management
- Customer Relationship Management (Crm)
- Business Process
- Leadership
- Pre-Sales
- Bpo
- Transition Management
- Crm
- Telecommunications
- Business Process Outsourcing (Bpo)
- Requirements Analysis
- Team Management
- Business Development
- Process Improvement
- Vendor Management
- Service Delivery
- Business Analysis
- Business Process Improvement
- Six Sigma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.