Vinodhini Maheshkumar
Inland Manager - NAM Operations at A.P. Moller - Maersk
- Role
- Inland Manager - Nam Operations at A.P. Moller - Maersk
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Vinodhini Maheshkumar
A result driven professional with 16 years of experience in call center operations/ Process Management, Transition, off shore/onsite management, people & Client management, Process Improvement, Customer Servicing, Optimization and consulting.Proficient in managing & leading sales teams for running successful process operations & experience of developing procedures, service standards for business excellence. Proven ability in leading teams and managing processes, with a strong focus on delivering excellence.Adept in carrying out sales training & development; Track record of enthusiastic leadership and achievement in all former assignments; consistently promoted to positions of increasing responsibility. Specialties: Sales coaching, Transition, Performance Management, Mangement consultaion
Experience
Inland Manager - Nam Operations
Jan 2018 — Present · Chennai, IN
Education
Bharathiar University
Master of Business Administration - MBA
2000 — 2002
Bharathiar University
BBM, Business Management
Skills
- Vendor Management
- Coaching
- Team Leadership
- Management
- Outsourcing
- Recruiting
- Bpo
- Process Improvement
- Team Management
- Transition Management
- Call Centers
- Training
- Leadership
- Performance Management
- Crm
- Sales Operations
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