Vinodhini M

Customer service & Operational analyst

Role
Customer Service Analyst at NatWest Group
Location
Chennai, TN, IN
LinkedIn followers
500 followers

About Vinodhini M

As an Operational Analyst at NatWest Group, I bring over three years of experience in client onboarding, commercial account closures, fraud investigation, and chargeback management within business banking operations. I am skilled in streamlining banking processes, ensuring regulatory compliance, and enhancing service quality. Recognized for consistent performance, driving process improvements, and upholding the highest standards of operational excellence.

Experience

  1. Customer Service Analyst

    NatWest Group

    Jul 2022 — Present · IN

Education

  • Skpc College

    B.Com (Accounting & Finance)

  • Pondicherry University

    Master of Business Administration

  • Loyola College

    Master of Business Administration - MBA, International Business

  • University of Madras

    Bachelor of Commerce - BCom, Accounting

    2018 — 2021

  • Skpc College

    Bachelor of Commerce, Accounting and Finance

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Vinodhini M — Customer Service Analyst at NatWest Group in Chennai, TN, IN | Unifers