Vinod Sambhare
IT Sales & Services | Ex PwC | ERP-SAP/Microsoft | CRM-Salesforce | DMS | Ed-Tech | Key Accounts | CSR | Ex Next Education| Ex NIIT Ltd. | B2B, B2B2C |
- Role
- Senior Sales & Customer Relationship Manager at PwC India
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Vinod Sambhare
As a motivated and forward-thinking IT sales leader, I bring over 20 years of experience…
Experience
Senior Sales & Customer Relationship Manager
Apr 2021 — Present · Pune, IN
Spearheaded IT Sales engagements with OEMs for DMS solution, D2EP, developed on Salesforce, driving business growth.* Fostered strategic relationships with C-suite executives across various sectors.* Collaborated with Salesforce to secure new business opportunities.* Accelerated international sales by 28%, targeting EMEA and Singapore markets.* Delivered strategic insights for process enhancement and geographic expansion.* Launched a customer satisfaction guarantee program, boosting sales by 115%.* Managed a comprehensive CRM database to track customer feedback and resolution outcomes.* Led training initiatives and mentored staff to enhance productivity and service excellence.* Addressed customer service bottlenecks by analyzing and resolving overdue support tickets.* Established service standards to ensure uniform, high-quality customer experiences.
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