Vinod Kumar Gopishetty
Salesforce CPQ & Billing Support | AI-Powered Automation & Ops Excellence | Strategic Program Management | Quality Engineering
- Role
- Director - Automation at GrowthArc
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vinod Kumar Gopishetty
With a solid foundation in software project management and a certification in software…
Experience
Director - Automation
May 2024 — Present · Hyderabad, IN
Leading Salesforce Production Support for CPQ, Billing, and Post-Sales, ensuring smooth operations, incident resolution, and SLA adherence.Driving AI-powered process improvements in root cause analysis, anomaly detection, and support operations to enhance efficiency and reduce downtime.Collaborating with cross-functional teams to optimize workflows, stabilize environments, and enable proactive issue prevention through intelligent automation.Enabling data-driven decision-making by leveraging AI insights for faster problem resolution and better customer outcomes.
Skills
- Test Automation
- Sdlc
- Agile Methodologies
- Hp Quality Center
- Requirements Analysis
- Test Planning
- Quality Center
- Test Management
- Manual Testing
- Software Project Management
- Java Enterprise Edition
- Qtp
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