Vinod Bhor
🔹 Major Incident Manager | ITIL & ServiceNow | ITIL-Certified | Incident & Crisis Management | Driving IT Stability & Rapid Resolution| Resolving IT Disruptions with Speed & Precision | Keeping Businesses Running
- Role
- Senior Process Associate at Cognizant
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Vinod Bhor
Major Incident Manager | ITIL & ServiceNow Enthusiast | Driving IT Stability & Business Continuity I am a dedicated Major Incident Manager with expertise in Incident & Crisis Management, ITIL, ServiceNow, and Problem-Solving. With a strong background in IT, Finance, and BPO industries, I specialize in minimizing downtime, ensuring rapid resolution of critical issues, and maintaining seamless IT operations. What I Bring to the Table: Expertise in Incident Management & ITIL Frameworks Skilled in ServiceNow & ITSM Processes Strong Communication & Stakeholder Management Passion for Problem-Solving & Business Resilience With certifications in ITIL and ServiceNow, I am committed to enhancing IT service efficiency and driving operational excellence. My goal is to bridge the gap between technology and business continuity, ensuring organizations stay resilient in the face of challenges. I’m always open to connecting with industry professionals, sharing insights, and exploring new opportunities in IT Operations & Major Incident Management. Let’s connect and collaborate! 🤝
Experience
Senior Process Associate
Oct 2021 — Present · Pune, IN
Education
Progressive Education Societys Modern College of Arts, Science and Commerce, Shivajinagar, Pune
Master of Arts - MA
2015 — 2017
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