Vinod Arora

About Vinod Arora

Total Experience- 6 years; Current Organization: IBM – Aug 2022 – Till Date Current Role and Responsibility: Performing ‘Cash forecasts’ for business to ensure proper Cash borrowings(Inflows and Outflows) To ensure all payments are posted/applied in ERP (SAP) as and when received basis Remittancesprovided by customer Managing debt collections process for client to ensure payments for all overdue invoices are collectedbefore month end Performing Monthly Reconciliation for all the Journal Ledgers To prepare ‘Month end balancing’ and ‘Debtor reports’ for business stakeholders to have overall reviewof the debtor’s position from overdue debts perspective To get SOPs and update trackers updated on regular basis as and when new updates are received andidentified Support Supervisor in preparing of weekly and monthly dashboards for presenting overall picture of thebusiness to business stakeholders Perform payment posting through KEYIVR Resolve Customer Queries over phone/Email. An efficient and fluent communicator with sharp skills, to build client relationship and deliverables.Flexible and understanding towards all attributes. In depth knowledge of customer service. Provide training to new hires within the team. As a Vintage resource of the project, support and helpteam members in Activities like Direct Debit run, Journal Processing etc.

Experience

1. Lead

   IBM

   Aug 2022 — Present · Gurugram, IN

Education

• DAV INSTITUTE OF MANAGEMENT

  Bachelor of Business Administration - BBA

• DAV INSTITUTE OF MANAGEMENT

  Master of Business Administration - MBA, Finance, General

  2017 — 2019