Vinny Thompson

About Vinny Thompson

I am a professional individual who believes in creating a pleasant work environment and…

Experience

1. Assistant Store Manager (Talent Manager)

   Trader Joe's

   May 2019 — Present

   Focus on positive customer service/satisfaction experience and ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of positive shopping experience Maintain, encourage and possess an “owner mentality” Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and sales opportunities, shrink, out of stock with staff to ensure positive results Identify areas for improvement and cost control by implementing action plans and procedures to address issues Forecast, create schedule, and monitor labor to be consistent with store sales, productivity guidelines and wage budgets; create action plan to address cost control issues Monitor product display accuracy and appearance to implement promotions ensuring presentation, pricing and signage are properly displayed and presented according to established practices and plans and ordered in a manner to maintain in-stock conditions Ensure that compliance with all federal, state, local agency, company policies and procedures are properly followed, including, security, safety, food handling and sanitation, weights and measures, refrigeration, wage and hour, etc. Ensure cashier accountability, scanning accuracy and adherence to company security and cash control procedures.