Vinay Kumar
Director of Service Engineering Ops at Microsoft
- Role
- Principal Service Engineering Manager at Microsoft
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vinay Kumar
15+ years of IT experience. Accomplished and creative Program Manager possessing multifaceted experience and proven ability to re-energize and restructure customer and support experience. Develop strategic initiatives and capture business opportunities. Demonstrated leadership in systems implementation, program execution and process improvement engagements.Well-versed in analyzing program performance and implementing actionable improvements to drive growth. Composed and calm in high- pressure environments by maintaining strong focus on action and customer satisfaction. Recognized for managing customer relationship and deprecating programs with no or minimal customer and business impact.
Experience
Principal Service Engineering Manager
Jan 2026 — Present · IN
Education
Bangalore University
Diploma, Electrical and Electronics Engineering
2002 — 2006
CMJ University
Bachelor of Business Administration (BBA), Bachelor of Business Administration
2010 — 2012
Skills
- Cloud Computing
- Vendor Management
- Agile Methodologies
- Service Delivery
- Technical Support
- Saas
- Windows Azure
- Team Management
- Networking
- People Management
- Enterprise Software
- Itil
- Software as a Service (Saas)
- Team Leadership
- IT Service Management
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