Vinith Balakrishnan
Operation Manager
- Role
- Operations Manager at K12 Techno Services Pvt. Ltd.
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Vinith Balakrishnan
A demonstrated history of working in the EdTech Companies like Teachmint and Byjus. I\'m…
Experience
Operations Manager
Jan 2023 — Present · Coimbatore, IN
Manage the end-to-end process of onboarding new clients, ensuring a smooth transition and clearcommunication.* Coordinate the placement of orders using Zoho Desk to the warehouse for book delivery,ensuring timely and accurate shipments.* Collaborate with warehouse teams and logistics partners to ensure the efficient and timelydelivery of books.* Lead the setup and implementation of ERP systems for school stakeholders, such ascorrespondents, principals, teachers, and students, while resolving any issues that arise during theprocess.* Build and maintain strong relationships with clients, addressing queries and ensuring satisfactionfor renewals, upselling, and cross-selling.* Calculate payment amounts and diligently follow up with clients to ensure timely settlements.* Derive insights for the Area Business Manager regarding payment follow-ups and contractrenewals, with support from the academic manager.* Oversee the delivery and installation of hardware, such as TVs and tablets, troubleshoot issues,and ensure smooth functioning.* Manage critical data, including school lists, deal values, returns, collections, and other keymetrics to support business operations.
Education
P.A. College of Education
Bachelor of Engineering - BE, Mechanical Engineering
2015 — 2018
P.A. Polytechnic College,
Diploma , Mechanical Engineering
2012 — 2015
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