Vinicius S.
Marketplace Coordinator @Transformer Table
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WORK HISTORY
Marketplace Coordinator @Transformer Table
CA
EDUCATION
Universidade Federal Fluminense
Bachelor in Social Science, Political Science and Government
TREBAS
E-commerce and Online Business Management
ABOUT VINICIUS S.
As an experienced Technical Support Analyst and Customer Support Manager, I have developed expertise in providing support and resolutions to users facing hardware, software, and application problems. I possess good communication skills, both oral and written, and am adept at explaining technical issues to both technical and non-technical clients. I have experience creating support processes, procedures, and documentation and developing customized datasets for niche users.In my most recent role as eCommerce Manager, I manage the Amazon US and Canada Seller Hub, and the Shopify store, dealing with suppliers on a daily basis. I keep track of all incoming orders, report and analyze sales data to drive improvements, and manage the company\'s finances and inventory.
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