Vincent Nguyen

Settlement Practitioner Employment Specialist @S.U.C.C.E.S.S.

Surrey, BC, CA

Deliver outcome-oriented settlement programs to over 1,500 IRCC eligible newcomers, with a focus on settlement, under components as Needs Assessments and Referrals, Information and Orientation workshops, Employment Related Services, Community Connections events and Support Services, exceeding service targets.• Facilitate and oversee the Career Mentoring Program, achieving over 20 successful outcomes with high client satisfaction and impactful results.• Develop and tailor Settlement & Employment Plan and follow-up support for newcomers based on identifying specific needs and government / professional / community services available. • Facilitate, coordinate and perform presentation of monthly settlement and employment training workshops and hiring events with highest record of more than 100 participants per session.• Provide client-centered consultations and follow-up support through various communication methods (in-person, online, and phone), achieving high client satisfaction.• Maintain up-to-date client data and program outcomes in IRCC-provided systems.

Fairleigh Dickinson University

Master’s Degree, Master of Administrative Science in Human Resources

Raffles International College

Bachelor’s Degree, Commerce, Business Administration