Vineet Sachdev

About Vineet Sachdev

I lead enterprise technology organizations focused on transforming how companies operate through modern platforms, AI-driven automation, and scalable enterprise architectures.Currently Head of IT at RingCentral, where I lead global teams responsible for enterprise applications, integrations, AI platforms, and infrastructure supporting corporate operations across go-to-market, customer experience, finance, HR, legal, and support functions.My work centers on modernizing enterprise technology landscapes and embedding AI capabilities into core business workflows. This includes building enterprise AI platforms, simplifying complex application ecosystems, and enabling intelligent automation across enterprise systems.Across my career I have helped organizations modernize enterprise platforms, simplify complex technology environments, and improve operational agility through cloud-native architectures and integration-led design.Earlier in my career I led product strategy and enterprise platform architecture for systems deployed by global telecom operators, and worked closely with CIO organizations to modernize enterprise revenue and operations platforms.I’m particularly interested in how AI will reshape enterprise operations and how organizations can deploy intelligent automation responsibly and at scale.

Experience

1. Head of IT

   RingCentral

   Mar 2025 — Present · San Francisco, CA, US

   Lead global IT strategy and execution across enterprise architecture, applications, AI engineering, and platform operations- Launched the company-wide employee AI agent with multi-system integration for enterprise search and workflow automation- Built the customer support AI agent achieving significant self-service deflection- Created the multi-agent AI framework unifying all internal AI assistants- Modernized and rationalized core enterprise application landscape.

Education

• Motilal Nehru National Institute Of Technology

  BS, Computer Science

  1988 — 1992

Skills

• Pre-Sales
• Sales Management
• Strategic Planning
• Product Management
• Telecommunications
• Ip
• Voip
• Product Marketing
• Cyber Security
• Deep Packet Inspection
• Lawful Interception
• Ip Multimedia Subsystem
• Web Analytics
• Lte
• Wireless
• Cross-Functional Team Leadership
• Management
• Solution Selling
• Start-Ups
• Google Cloud Platform
• Cloud Computing
• Amazon Web Services (Aws)
• Business Support System (Bss)
• Telecommunications Billing
• Customer Relationship Management (Crm)
• 5g
• Software as a Service (Saas)
• Strategic Partnerships
• Strategy
• Charging
• Policy and Charging Rules Function (Pcrf)
• Nfv
• Network Function Virtualization
• Mobile Applications
• Salesforce.com