Vineet Thakur

Team manager sutherland global services

Role: Senior Associate Manager at Sutherland
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Vineet Thakur

Experienced Technical Support with a demonstrated history of working in the information…

Experience

Senior Associate Manager
Sutherland
Feb 2019 — Present · Hyderabad, IN

Skills

Analysis
Positive Team Player
Networking
Outsourcing
Claims Resolution
Call Centers
Customer Experience
Claims Handling
Customer Satisfaction
IT Service Management
Customer Support
Crm
Itil
Claims Management
Service Delivery
Technical Support
Team Leadership
Active Directory
Mis
Team Management
Data Analysis
Contact Centers
Cargo Insurance
Troubleshooting
Bpo
Offshoring

Contact information

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Work email
•••••@sutherlandglobal.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Sutherland

Information Technology & Services · 55K employees · Founded 1986

Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.

sutherlandglobal.com

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About Vineet Thakur

Experience

Senior Associate Manager

Skills

Find verified contacts for anyone on LinkedIn