Vineet Singh
Vice President @Citi
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WORK HISTORY
Vice President @Citi
Toronto, ON, CA
EDUCATION
Indian Institute of Management, Indore
Postgraduate Certificate Programme , Product Management
Hemwati Nandan Bahuguna Garhwal University
Bachelor of Engineering (B.E.), Computer Science and Engineering
SKILLS
ABOUT VINEET SINGH
Versatile IT professional with cross-functional experience acquired over the years with highly reputed Investment Banks, specialized skills in IT Service Management, Derivatives, Trade Settlement, Prime Clearing, Futures Trade Execution and Trade Clearing Applications and Business, Production Support Management, Incident & Problem Management, Change Management, Business Strategy and Transition.• Managed Global Reliability and Production Engineering Support teams. • Managed Toil elimination projects, resulted in 50% noise reduction.• Outstanding Knowledge on Listed Derivatives, Prime Brokerage, Stock Loan and Margin Risk Application.• Specialization in global support management of various back-office investment banking applications spread across multiple technologies and platforms and teams located.• Thorough understanding of Problem/ Incident Life Cycle - Identification & Recording, Incident Categorization and Prioritization, Diagnosis and Troubleshooting, Investigation & Diagnosis, Resolution & Recovery and Closure.• Global transition by consolidating teams from multiple global regions to one location.• Chatbots Introduction and implementation, enhanced user support and promoted self-service.• Managed SRE process improvement projects for toil and manual effort reductions, Lead stability projects like Wargames, Data recovery and BCP failover. • Implemented SRE concepts like SLI/SLO/SLA dashboards and metrics, to maintain the Reliability and Stability of the critical application systems.• AWS Cloud (IAM, EC2, S3, AMI, EBS, Load Balancer, Amazon RDS and Dynamodb) knowledge.• Experience in application development and maintenance in Java technology.I enjoy travelling and explore new surroundings. I have travelled few places in Asia and North America, shared new and meaningful experiences with friends. Reach out if you want to talk to me about emerging tech or new places.Professional SkillsSite Reliability Engineering (SRE)| Application Support | AWS Cloud | IT Operations | Hiring | Process Improvement | Team Development | Agile Development | Troubleshooting | Strategic Planning | Outsourcing | Vendor Management | Delivery Management | Client Relationship ManagementDomain KnowledgeInvestment Banking | Derivatives | Futures and Options Clearing | Trade Booking | Trade Allocations and settlements| OTC Clearing | Prime Clearing | Stock Loan | Corporate Workplace | HR | Firmwide Directory | Access and Security
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