Vindhya Ruwanthi Weerakkody

About Vindhya Ruwanthi Weerakkody

Currently working at CrowdStirke as an Engineer. I am very passionate and intrigued about Network & Cyber Security. I love what I do and I also love the challenges that come with it.I am able to help our customers with understanding and using the product to it’s fullest potential. I help our customers with diagnosing and troubleshooting software and hardware problems and help our customers install applications and programs. I am also responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support to our customers. I also have experience in employment & motivational counseling for clients with employment needs in the community. I served in leadership roles such as MBA Club President at MBA Club Hawaii & Graduate Senator at Student Government Association.I am well rounded experience in customer service & hospitality industry working as a supervisor as per management experience. I have provided business consultations for small businesses (startups) along with marketing & strategic plans to enhance profitability & expansion. I attain excellent written, verbal, analytical, & communication skills. Also attain experience & knowledge in marking strategies and project management.I attain extensive management skills & organization skills. Moreover, attains experience in business consulting & public relations. To summarize, I am very detail oriented, goal focused, & innovative.

Experience

1. Tech Engineer Ii

   CrowdStrike

   Aug 2018 — Present · Atlanta, GA, US

   Help customers find solutions to problems with the product/materials and also help customers work through technical difficulties associated to compatibility communications. My job duties include filing reports regarding product problems. Researching technical issues, help set up accounts for customers, help customers with softwares related Mac, Windows OS, & Linux related to network security agent/product of CrowdStrike.Working with software and implementations.

Education

• Hawaii Pacific University

  Bachelor of Arts (BA), Psychology

  2008 — 2011

• Hawaii Pacific University

  Master of Business Administration (MBA), Management

  2013 — 2014

Skills

• Public Speaking
• Management
• Event Planning
• Waitressing
• Psychology Club
• Workshop Facilitation
• Training
• Public Relations
• Employee Training
• Customer Service
• Emplyment Counseling
• Onboarding
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Analysis
• Teamwork
• Social Networking
• Model United Nations
• Career Counseling
• Case Management Services
• Leadership
• Resume Writing
• Social Media
• Research
• Student Government
• Interviewing Skills
• Case Management
• High School Basketball
• Nonprofits
• Microsoft Office
• Mba Club
• Recruiting
• Multicultural Sensitivity/Awareness
• Community Outreach
• Event Management
• Marketing Strategy