Vincenzo Ventrone
Technical Support Senior Engineer @Avaya
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WORK HISTORY
Technical Support Senior Engineer @Avaya
IT
EDUCATION
Ettore Conti Milano
Telecommunications
SKILLS
ABOUT VINCENZO VENTRONE
Professional Summary: I specialize in analyzing and enhancing complex situations, anticipating future needs through vision, intuition, and creativity. My core strength lies in listening to the customer and delivering solutions that exceed expectations. I focus on optimizing design strategies, resource allocation, and teamwork efficiency. Key Expertise: • Customer-Centric Solutions: Deep understanding of client needs, delivering tailored and innovative outcomes. • Design Optimization: Streamlining technical solutions for performance and scalability. • Team Collaboration: Strong ability to work in cross-functional teams and maximize resource utilization. Experience Highlights: • Avaya – CC, UC, CTI Applications for major clients including: Banca D’Italia, Kyndryl, SKY, Autostrade, Regione Puglia, Beta80, AON, British Telecom, CONSIP Telecom Italy, CUR Carabinieri, NUE, HP, Fastweb, Wind, IBM, ING Direct, Almaviva, Comune di Milano, Comune di Roma, SNAM, Deutsche Bank, Santander, QVC, Indesit/Whirlpool, Selex Sistri, DirectLine, ENEL, Poste Mobile, UBI Banca. • Tenovis – Team Leader, Lab & CTI Applications for Call Centers: Yellow Pages, Schneider Electric, RAS Milan, Unipol, Hospitals of Vicenza. • Bosch Telecom – Large PBX Telephone Networks: University of Padua, Grand Hotel Services. • Telettra – Large PBX Telephone Systems: FIAT, Banco di Sicilia, Banca Sicilcassa, University of Padua.
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