Vincenzo Badia

Data Implementation @Candlestick Courier Collective

San Francisco, CA, US

Streamlined data processing, report generation, and overall team efficiency by 60%, significantly reducing the lead time between reporting periods and report discrepancies.» Overhauled Google Spreadsheet by restructuring data and implementing advanced formulas to automate merging datasets from different data streams as per client needs within scope of work.» Run and QA bi-weekly reports for clients based on their unique data points and account customizations.» Update report formulas and formats regularly for improvements or changes as needed.» Document and improve processes and best practices, including guides and how-to\'s.» Collaborate with stakeholders on best-in-class client experience and customer success practices to implement a more structured, customer-focused approach.» Work with software engineer to develop and test future app that will automate reporting processes.» Respond to internal and external inquiries regarding data and report accuracy regarding courier jobs, deliveries, and invoices.» Create new client accounts on delivery app, ensuring that products, descriptions, pricing and options are correctly set up to go live.» Provide training and guidance for new employees.

Drew University

Bachelor's in Liberal Arts, Linguistics, French, Spanish, Sociology

Avon Old Farms School

High School DIploma, Order of Old Farms

SEEDS - Access Changes Everything

Scholarship