Vincent Scarlata

Senior IT Business Analyst @SF Fire Credit Union

San Francisco, CA, US

As a Senior IT Business Analyst, I drive strategic initiatives to enhance operational efficiency and member satisfaction through cross-functional collaboration. I analyze core banking processes, support CRM implementation, and ensure alignment with organizational goals and regulatory standards. My role includes leading strategic analysis, developing business cases, facilitating collaboration across departments, and bridging business and technical teams to deliver impactful solutions.• Lead strategic analysis of core banking processes and contribute to CRM implementation, achieving significant cost savings and elevated member satisfaction.• Facilitate cross-functional collaboration across IT, lending, retail banking, and operations to gather, document, and validate business requirements.• Develop business cases and conduct detailed cost-benefit analyses to guide investment decisions, driving project prioritization for maximum organizational value.• Streamline operations, ensuring compliance and reducing error rates through process improvement initiatives.• Bridge business and technical teams by translating business needs into actionable requirements, enabling seamless project execution and enhanced communication throughout the lifecycle.• Optimize member and employee experiences through process reengineering and workflow enhancements.

University of California, Berkeley

Certificate in Project Human Resource Management, Project Management

University of California, Berkeley

Certificate in Project Management, Project Management

Western New England University

Bachelor of Science - BS, Business Administration with Minors in Economics and International Business