Vincent Rogers
Operations Leader | Project Manager | Agile-Driven Process Coach | Certified Scrum Master | Process Optimization & Team Leadership
- Role
- Property Manager at FirstKey Homes
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Vincent Rogers
Operations and project leader with 10+ years of experience driving cross-functional delivery, workflow optimization, and team performance. Adept at translating complex goals into actionable plans, facilitating collaboration between technical and field teams, and improving KPIs through iterative process improvement.
Experience
Property Manager
Feb 2023 — Present · Memphis, TN, US
Directed end-to-end resident lifecycle across 500+ properties, managing leasing, maintenance, and move-outs- Spearheaded process improvements including move-in orientation redesign, reducing complaint escalations by 40%-Hand-selected by senior leadership to serve on the Hurricane Milton disaster relief task force—recognized for my ability to lead calmly, act decisively under pressure, and represent the company with professionalism during critical escalations- Led weekly interdepartmental construction/maintenance meetings, resolving workflow gaps and boosting on-time delivery-Formally trained for promotion into a Director of Operations (DOD) role, preparing to step into expanded responsibilities when the next opportunity arose- Selected for cross-regional process improvement initiative and awarded performance bonus for operational impact- Served as onboarding lead for new hires and coached team on using internal platforms (Yardi, Zendesk, Smartsheet, Inspection software)
Education
Houston High School
High School
1996 — 1999
The University of Memphis
Bachelor's degree, Communications
2002 — 2007
Skills
- Recruiting
- Contract Negotiations
- Cold Calling
- Direct Sales
- Human Resources
- Marketing Communications
- Internet Recruiting
- Goal Oriented
- Advertising
- Musicians
- Writing
- Online Marketing
- Competitive Analysis
- Contract Negotiation
- Start-Ups
- Music Production
- Negotiation
- Digital Audio
- Talent Acquisition
- Social Media
- Social Commerce
- Marketing
- Business Development
- Customer Discovery
- Technology
- Performance Management
- Lead Generation
- Customer Acquisition
- Interviews
- Social Networking
- Digital Recording
- Technical Recruiting
- Sales Process
- Warm Calling
- Leadership
- Time Management
- Entrepreneurship
- Training
- Sales Operations
- Customer Retention
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