Vincent Arsene
Support Engineer with the Azure Network Support Emea @Microsoft
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WORK HISTORY
Support Engineer with the Azure Network Support Emea @Microsoft
My current position is Support Engineer with the Azure Network Support EMEA POD- Solving Customer Support Requests in regards with Azure Networking technologies- Consult and collaborate with my immediate peers or colleagues around the world and with management and engineering to resolve service issues- Part of the team engaging customer cases on all Azure Networking technologies supported by CSS- Act internally as a customer advocate- Helping French customers.
EDUCATION
E2SE Business School
Bachelor's Degree
IAE Caen
Bachelor's Degree
OpenClassrooms
Tech Lead (Expert en Ingénierie Informatique)
ENI Ecole Informatique
Microsoft Windows Server Administrator et System Center Configuration Manager
SKILLS
ABOUT VINCENT ARSENE
As an experienced IT engineer with strong interpersonal skills, I support companies in four key areas- Digital transformation- IT systems, networks and infrastructures- IT security- Technical support and consultingToday\'s businesses need IT professionals who know how to integrate and develop a vision that goes far beyond IT.They need to be able to work cross-functionally, transforming the company, its performance and its market position.20 years\' experience, complemented by a recent engineering degree Tech lead have enabled me to enrich not only my skills in the IT field, but also my understanding of companies and their challenges.My commitment and interpersonal skills enable me to develop a dynamic and constructive collaboration with the various teams I work with.I\'m regularly confronted with the vagaries of the business, and thanks to my experience in customer support and DevOps, I\'m able to respond autonomously to the unexpected.
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