Vincent Orona

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Role
Customer Service Specialist at The Escape Game
Location
Escondido, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Vincent Orona

I\'m a Business Economics student at the University of California, San Diego with a strong interest in financial analysis, budgeting, and data-driven decision-making. My academic background in managerial accounting and data analytics has equipped me with foundational skills in Excel, Stata, and R—tools I’ve used to interpret real-world data sets and build actionable insights.Alongside my coursework, I’ve developed strong communication, organization, and problem-solving abilities through my roles in student programming and residential leadership organizations. From managing event budgets and coordinating vendors to evaluating funding proposals using parliamentary procedure, I’ve honed the precision and accountability required in finance roles.With hands-on experience in customer service and cash handling, I\'m eager to bring both my analytical skills and people-first approach into the finance industry—especially in roles involving financial planning, budgeting, or corporate analysis. I’m seeking opportunities where I can contribute to a team, continue learning, and grow into a role that blends strategy with numbers.Let’s connect!

Experience

  1. Customer Service Specialist

    The Escape Game

    Jul 2025 — Present · San Diego, CA, US

    As both a Guest Experience Specialist and Game Guide at The Escape Game, I create unforgettable experiences for guests by combining hospitality, engagement, and problem-solving. In my role as a Guest Experience Specialist, I welcome and check in players, manage reservations, answer inquiries, and ensure every guest feels valued from the moment they arrive. As a Game Guide, I facilitate immersive adventures by guiding teams through challenges, providing tailored hints, and maintaining game flow, all while resetting and preparing rooms for the next experience.Through these dual roles, I develop strong skills in customer service, communication, adaptability, and operational efficiency—ensuring that every guest leaves with a memorable, seamless, and fun experience.

Education

  • UC San Diego

    Business Economics

    2024 — 2028

  • Classical Academy High School

    High School Diploma

    2020 — 2024

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Vincent Orona — Customer Service Specialist at The Escape Game in Escondido, CA, US | Unifers