Vincent Glover
Business Development | Digital Marketer | Blogger
- Role
- Concierge at Marriott Marquis Houston
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Vincent Glover
Seasoned, results-oriented sales professional with more than five years in the Sales and Customer Service industries. Possessing strong communication skills creating value for the brand. Knowledgeable in business development, lead generation, and prospecting for new clients. Acute attention to detail. Self-motivated team player with the ability to multi-task and prioritize tasks.
Experience
Concierge
Jun 2022 — Present · Houston, TX, US
Work across departments to ensure that guests and associates have what they need at the point in time when they need it. Interact and communicate with AYS dispatchers via Empower GXP mobile to enhance and increase productivity. Deliver items directly to guests in their room, providing support to housekeeping, engineering, banquets, restaurants, front desk, and other areas that need assistance in a prompt manner. Resolve guest/customer complaints by avoiding mirroring confrontational behavior and reacting with firm politeness within a 15 to 30-minute timeframe.
Education
LANGHAM CREEK HIGH SCHOOL
High School Diploma
1988 — 1990
Mississippi College
Bachelor of Science Business Administration
1990 — 1995
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