Vincent Edd

About Vincent Edd

AI is redefining how organizations deliver knowledge—and I build the systems that make that possible.I specialize in the intersection of enablement, learning technology, knowledge management, and AI-driven performance support. For more than a decade, I’ve helped global organizations modernize how their teams learn, adopt tools, and execute through scalable systems, smart processes, and intuitive, at-the-moment-of-need experiences.My work spans:• AI-enhanced knowledge ecosystems (Glean, WalkMe, Copilot)• Enterprise knowledge architectures built on ServiceNow and SharePoint• Digital adoption and workflow automation, using Power Automate and platform integrations• Sales & product enablement programs that increase readiness and operational efficiency• Enablement solutions across Product, Engineering, Sales, CS and Ops organizationsI’ve built and led high-impact programs for LinkedIn, Google, Microsoft, Meta, Twitch, and other global organizations—translating complex product capabilities into clear, scalable systems that accelerate adoption and drive measurable performance outcomes.I operate as a senior IC leader by choice: a strategic builder who leads from the front, partnering deeply with teams and transforming ambiguity into structured, repeatable frameworks. My specialty is turning scattered knowledge and disconnected tools into unified enablement systems that actually work in the real world.If your organization is evolving its enablement strategy, modernizing knowledge delivery, or exploring how AI can transform workforce performance. I’d love to be part of your journey.Let’s build what’s next.

Experience

1. Learning and Development Specialist

   Meta

   Jan 2026 — Present

Education

• University of Kansas

  Bachelor of Science

Skills

• Coaching
• Microsoft Learning Content Development System (Kona)
• French (Level A2)
• Camtasia
• Program Management
• Technical Training
• Global Consumer Support Lcms
• Content Development
• Windows Xp Professional
• English
• Microsoft Project
• Visio
• Consumer
• Sharepoint
• Training
• Windows 7 Professional
• Process Improvement
• E-Learning
• Hands-on Training
• Change Management
• Blended Learning
• Performance Management
• B1
• Adobe Flash
• Microsoft Powerpoint
• German (Level B1)
• Project Management
• Adobe Captivate
• Microsoft Outlook
• Windows Vista Professional
• Instructor-Led Training
• Learning Management
• Outlook
• Content Management
• Call Centers
• Instructional Design
• Software Documentation
• English (Level C2)
• Training Delivery
• French