Vincent Castro
Supply Chain & Logistics Cross-Functional Leader | $52M Revenue Oversight | Driving Growth, Operational Strategy & High-Performance Teams
- Role
- Senior Manager Customer Operations at GEODIS
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Vincent Castro
Operations & Supply Chain Leader with proven success scaling logistics teams, optimizing transportation networks, and driving revenue growth — most recently overseeing $52M in annual revenue at GEODIS Capacity Solutions. I bring over 3 years of progressive leadership experience across Drayage Operations, Over-the-Road (OTR) freight, Customer Success, and Capacity Management.I’ve led operational transformations that expanded revenue from $2.5M to $52M, doubled team headcount, and improved service delivery across strategic accounts. My expertise includes cross-functional leadership, team development, client retention, supply chain optimization, and change management — all grounded in real-world execution and continuous improvement.Key areas of focus include: Drayage & OTR Operations Logistics & Transportation Strategy Freight Brokerage & Capacity Solutions Customer Experience (CX) & Retention Team Building & Leadership Development Operational Excellence & KPI Optimization Strategic Business Alignment Training & Onboarding for Growth-Stage TeamsFluent in aligning logistics performance with business outcomes, I thrive in dynamic environments that demand strategic agility, cross-functional collaboration, and scalable process improvement. I’m passionate about transforming operational complexity into streamlined, revenue-generating systems.I recently completed a Bachelor of Science in Supply Chain & Operations Management to further strengthen my technical foundation and expand my leadership capacity.
Experience
Senior Manager Customer Operations
Oct 2025 — Present · Plano, TX, US
Education
Dallas College
Associate of Science - AS, Business Administration and Management, General
2015 — 2016
Western Governors University
Bachelor of Science, Supply Chain and Operations Management, Logistics, Materials, and Supply Chain Management
N Garland High School
High School Diploma
2011 — 2015
Dallas College
Associate of Arts - AA, General Studies
2015 — 2016
Skills
- Team Building
- Management
- Coaching
- Leadership Development
- Business
- Entrepreneurship
- Marketing
- Training
- Leadership
- Interpersonal Relationships
- Strategic Planning
- Sales
- Public Speaking
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