Vincent Bill Liberis
Director at MetLife
- Role
- Director Client Relations - Global Customer Care at MetLife
- Location
- West Kingston, RI, US
- LinkedIn followers
- 500 followers
About Vincent Bill Liberis
Highly effective leader with extensive experience driving high-performance organizational cultures in an insurance organization. Skilled at managing Management teams through successful implementation of technology solutions to drive operational effectiveness and enhance the customer experience In depth experience with Contact Centers, Salesforce Administration & Platform Integrations including SaaS / P&C models Significant Business Process Improvement and Risk Management experience working in a large complex organizationExpertise includes Sales Management Development/Mentoring for Senior Executives; Talent Acquisition Process Design (incl
Experience
Director Client Relations - Global Customer Care
Aug 2015 — Present · Warwick, RI, US
Education
Central Connecticut State University
Marketing, quantitative analysis
1989 — 1992
Skills
- Performance Management
- Financial Services
- Crm
- Property & Casualty Insurance
- Operations Management
- Health Insurance
- Leadership Development
- Fixed Annuities
- Brokers
- Avaya
- Strategic Planning
- Program Management
- Disability Insurance
- Commercial Insurance
- Risk Management
- Business Analysis
- Vendor Management
- Claims Management
- Analytics
- Finra
- Cross-Functional Team Leadership
- Term Life Insurance
- Management
- Team Building
- Business Ideas
- Employee Benefits
- Personal Development
- Staff Development
- Insurance
- Customer Satisfaction
- Training
- General Insurance
- Life Insurance
- Change Management
- Claim
- Relationship Management
- Team Leadership
- Outsourcing
- Sales Management
- Business Process Improvement
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