Vincent A Gomez
Service Delivery Leader, Insurance,Mortgage Banking & SCM. Loma,CII,IIPMR,Black Belt Invigorating CX,Stimulating Business,Transforming with technology, Creating relationships EXL/WNS/Cognizant/Axa/Genpact
- Role
- Service Delivery Leader at Genpact
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Vincent A Gomez
Experienced Professional in operations, with a demonstrated history of working in the…
Experience
Service Delivery Leader
May 2025 — Present · IN
Education
Xaviers
Bachelor's degree
1992 — 1994
Skills
- Quality Assurance
- Bpo
- Customer Relationship Management (Crm)
- Service Delivery
- Process Engineering
- Business Analysis
- Process Excellence
- Auditing
- Mis
- Employee Engagement
- Microsoft Excel
- Powerpoint
- Team Management
- Customer Relations
- Outsourcing
- Team Building
- Management
- Call Centers
- Change Management
- Team Leadership
- Continuous Improvement
- Business Process Outsourcing (Bpo)
- Business Process Improvement
- Sourcing
- Vendor Management
- Performance Management
- Problem Solving
- Insurance
- Operations Management
- Customer Service
- People Management
- Transition Management
- Process Improvement
- Talent Acquisition
- Leadership
- Strategic Planning
- Employee Relations
- Training
- Recruiting
- Sla
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