Vince Bitz

WORK HISTORY

EDUCATION

ABOUT VINCE BITZ

ENACT SYSTEMS ENACT’s Software platform is transforming how solar and energy storage resources are designed, deployed and managed, with users in 20+ countries. ENACT’s platform enables sales teams to design, price and sell remotely, finalize contracts and track project execution. End-customers can also leverage ENACT’s platform to manage their solar and energy storage transition and track financial outcomes. VINCE BITZ Customer Success Manager with experience implementing innovative strategies and programs to elevate customer satisfaction, customer success, and customer retention within the energy and healthcare industries. My areas of expertise include client services, customer experience, process improvements, and best practice development. As a customer service leader, I am passionate about developing long-lasting relationships with clients, partners, and vendors. Never satisfied with the status quo, I am constantly searching for innovative ways to bring the customer experience to new levels through bespoke, customer-oriented workflows, projects, and campaigns. Spanning my career, I have managed 30+ simultaneously client accounts, ranging from start-ups to Fortune companies. Regardless of the company size, industry, or revenue, I am dedicated to making each customer feel like they are an irreplaceable business partner. Leveraging strong communication skills and high emotional intelligence, I am known for possessing a sharpened ability to develop meaningful relationships with internal and external stakeholders. Let’s get connected! V••••••••@gmail.com Core Competencies Client Services Customer Success Customer Experience Customer Satisfaction Process Improvements Data Analytics Best Practice Development