Vince M.
Mobile Device Infrastructure Management @Hillsborough County
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WORK HISTORY
Mobile Device Infrastructure Management @Hillsborough County
Responsible for the design, implementation, and support for Hillsborough County BOCC, Mobile Device Management (MDM) and Mobile strategy. Provide support in maintaining service levels, performance monitoring, and disaster recovery needs for MDM infrastructure.• Implementation and support for Hillsborough County system architecture, development, operations and maintenance services for AirWatch Cloud MDM solutions; providing Tier 3, Tier 4, support for Smartphones or tablets running Apple iOS platforms. • Responsible for the design, system analysis, security, and administration of a heterogeneous Mobile Device Management environment.• Track performance metrics of maintained products; identify potential capacity issues and resolve or recommend changes or products necessary to meet business requirements.• Identify new opportunities that reduce costs while maintaining adequate functionality and support, improve technology performance and stability to improve existing processes, therefore, reducing effort and increasing productivity.
EDUCATION
ITT Technical Institute
Electrical Engineering; Spanish and English
Hillsborough College
Associate's degree, Business/Managerial Economics
ABOUT VINCE M.
High energy, result-oriented IT professional and project manager with In-depth knowledge and understanding of wireless/mobility telecommunications technologies and various wireless network architectures. Progressive responsibility and proven achievement in customer service operations, help desk support/software, reimaging PCs, and all windows updates. I possess the unique ability to effectively communicate highly technical information to management teams, stakeholders, clients and nontechnical audiences.
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