Vinay Pushpakaran

About Vinay Pushpakaran

If your customers are not raving about you and bringing you more customers, you are leaving money on the table! And a lot of happiness too!Because your technology, products, features and market space are no longer great differentiators for your business. They can be replaced, replicated or made redundant. If you have read so far, chances are that you do believe in the power of customer centricity, but are yet to realize its full potential to transform your business. You might have the best product or service in place, but unless your customers love doing business with you, it will not bring you customer loyalty and repeat business.Your team might possess the expertise and experience, but unless it translates to serving customers the way they want to be served, it does not create great word of mouth. Your customers might be buying from you, but unless they go out there and rave about you, recommend you and refer you, it does not drive organic growth. In a nutshell, What can truly make your brand stand out - a great customer experience! What can boost your revenues and profitability - a great customer experience!What can make your brand memorable and referable - a great customer experience, again!This is where I come in! WHAT I DO: I help business leaders identify, understand and delight the right customers so that their revenues and profits can grow organically. Without fuss, without mess and without spending a big chunk of your marketing dollars on acquiring leads. HOW I DO IT: I leverage my 20+ years of experience as a marketing leader and educator to provide simple, practical and actionable solutions for my clients. All my services are tailored to suit the industry, client and specific market challenges. SERVICES I OFFER- Insightful 40-60 minute Keynotes to inspire your team or conference attendees- Workshops and Training programs on Extra Mile Service and Customer Focus- Customer Experience Advisory 1-on-1 - Professional Speaking Masterminds for aspiring professional speakers. WHY WORK WITH ME: I help you to sprinkle that customer-centric magic across your teams. Through my sessions, I serve up the mindset, skills, and tools needed to demolish those departmental silos. Together, we transform your squad into a harmonious, customer-focused dream team. READY TO CONNECT?Now if you are serious about being a customer-centric leader and creating a great experience for your customers, let\'s talk!Drop me a DM here or send me an email at h••••@vinaypushpakaran.com. Talk to you soon, Vinay

Experience

1. Business Keynote Speaker

   Miyagi Learning Solutions

   Jun 2021 — Present · Chennai, IN

Education

• Mount Carmel School, New Delhi

  Senior Secondary School, CBSE

• Goa Institute of Management (GIM)

  Master of Business Administration (M.B.A.), Marketing/Marketing Management, General

  2002 — 2004

• Government Engineering College, Thrissur

  Bachelor's Degree, Electrical and Electronics Engineering

  1998 — 2002