Vinay Verma

About Vinay Verma

I am an e-Governance Consultant and Data Analyst dedicated to bridging the digital divide in some of India\'s most challenging terrains. With a portfolio that includes the strategic oversight of 402 Model CSCs for the Rural Development Department and the establishment of 942 CSC Touch Points, I specialize in turning complex government datasets into actionable regional strategies.My work is driven by the \'Mission Karmayogi\' philosophy: that a citizen-centric, data-driven civil service is the key to sustainable development. By applying predictive analytics and machine learning, I have helped boost center viability by 30% and unlocked double-digit revenue growth for our network of Village Level Entrepreneurs.Currently pursuing an MBA to deepen my expertise in strategic leadership, I am passionate about scaling Digital Public Infrastructure (DPI) and ensuring that every citizen—from the urban hubs to the remotest villages of Doda and Kupwara—has seamless access to the 1,100+ digital services offered by the Government of J&K.Let’s connect to discuss the future of digital governance, the impact of AI in public policy, or the evolution of the CSC ecosystem.

Experience

1. Consultant

   Common Services Centers Official

   May 2023 — Present · Jammu, IN

   As a Consultant with CSC e-Governance Services, I lead the implementation and support of digital public services across Jammu & Kashmir. My role is centered on driving the success of 193 Common Service Centers (CSCs) and establishing 942 digital touchpoints that bring critical government schemes directly to citizens. Coordinated with government authorities and local bodies to deploy and monitor welfare schemes—enhancing service outreach across remote regions. Provided end-to-end technical support to 193 CSCs using remote access tools and SOPs, resulting in a 20% increase in operational efficiency. Designed and led structured training workshops via LMS for 100+ CSC operators, improving technical proficiency and service delivery.Managed a team of 20+ field staff to establish and operate CSC Touch Points, improving digital inclusion and service access. Revamped the Directorate of Social Welfare’s website using WordPress, significantly improving UX and accessibility.

Education

• Govt. Gandhi Memorial Science College

  BCA, Computer Science

  2016 — 2020