Vinayka Dua
Senior Revenue Operations Analyst|| Ex-Mindteck || Ex-BYJU’S
- Role
- Senior Revenue Analyst at Nutanix
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vinayka Dua
7+Years of experience in Inside Sales, Direct Sales,Customer Success, Service Delivery, SAAS Implementation, Solutions Consulting and Program Management. Have worked with sales team to enable revenue generation, end-to-end post-sales journey to ensure seamless customer onboarding and adoption. Expertly incorporating Risk management principles, we created comprehensive dashboards showcasing key performance indicators (KPIs) pertaining to cost management, productivity analysis, and utilization metrics for various services. Successfully managed key accounts, fostering exceptional client engagement and retention, Conducted in-depth analysis of data from a diverse clientele of existing customers within the organisation, uncovering dissatisfaction patterns that lead to a significant 30% reduction in refund requests. Collaborate with cross functional Team Such as Product,design,Sales and Quality assurance Team to ensure project requirement are met. Implemented strategic initiatives and Consumer-centric approaches resulting in a 25% increase in customer retention rates and a 30% boost in upselling revenue.
Experience
Senior Revenue Analyst
Jul 2025 — Present · Bengaluru, IN
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