Vinayakumara K
Senior Ii Site Reliability Engineer @Akamai Technologies
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WORK HISTORY
Senior Ii Site Reliability Engineer @Akamai Technologies
Cambridge, MA, US
EDUCATION
Vijayanagar Engineering college
BE, Electronics & Communication Engineering
Visvesvaraya Technological University
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
ABOUT VINAYAKUMARA K
Strong system support experience in analyzing and debugging critical production escalations / issues in a timely mannerIn-depth knowledge of Relational Database, RDBMS (Oracle) SQL, and Programing LanguageStrong Knowledge of Python, Java Script, HTML, JSP, GIT, Bash,CassandraDB, Splunk, Grafana and AnsibleExcelled in performance while under pressure and meet deadlines in high demand clientoriented environment with proven problem-solving ability.Capable of rapidly learning new technologies, tools, and processes, and successfully applyingthem to projects and operations.Application/Production Support Engineer with over 7 years of experience in Telecom and Cloud Domain.Business Process Analysis and consulting in the Implementation of various CRM Applications mainly for the Operations, Sales, and Support Centre industrial sectors. Vendor Management – working with multiple vendors to customize the products according to Business requirements. Ensuring compliance with the Company\'s quality systems Expertise in the following areas of multiple CRM implementation for Sales and Operations, Customer Care businesses.Working with various groups within and outside of the organization to solve customer issues.Additional Citified Skills:ITIL Foundation Certified.
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