Vinayak Masurkar

Customer Success Team Lead at Webgility, Inc.

Role: Customer Success Manager at Webgility
Location: Indore, MP, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Vinayak Masurkar

I\'ve been working as a customer success manager, senior associate, and…

Experience

Customer Success Manager
Webgility
Apr 2018 — Present · Indore, IN
SAAS, retention, upsell, cross sell, account reviews, billing concern, technical support, product demos.

Contact information

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Work email
•••••@webgility.com
Personal email
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Current company

Webgility

Technology, Information and Internet · 157 employees · Founded 2007 · San Diego, California, United States

Every ecommerce founder making a decision today is basing it on a number that is roughly right. Roughly right inventory. Roughly right margin. Roughly right cashflow. And because the number looks close enough, the decision gets made. The reorder goes through. The campaign gets approved. The hire happens. Almost right is not good enough. Webgility exists because the gap between roughly right and actually right has a dollar figure and most operators have never calculated it. A 2-point margin misclassification at $10M GMV is $200,000 of decisions made on fiction every year. An Amazon settlement posted as a single income line means 34 fee types invisible in your books. A month-end that closes on the 22nd means every board call, every investor update, and every strategic decision made before that date is made from numbers that aren't final. We are the only ecommerce accounting solution that guarantees book closure. Not faster reconciliation. Not better sync. Guaranteed books - right, real, and now. Always on. Always reconciled. Because the founders who know their numbers don't wait to decide. The decision is already made by the time the call starts. That is what we build. That is the standard we hold.

webgility.com

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About Vinayak Masurkar

Experience

Customer Success Manager

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