Vinayak Shetty
Hotel Operations Manager at ibis styles goa calangute | Accor Hotels | EX-IHCL | Accor South Asia Hotel Awards Guest Service Person of the Year 2023 | Global Leadership Program \"Professional Leaders\" | RPH college Alumni
- Role
- Hotel Operations Manager at Accor
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vinayak Shetty
Promising professional with 13+ years of varied experience in hospitality industry.Creativity, planning, execution and guest satisfaction are my key competencies.Good organizational capabilities with the ability to motivate and lead a team that can achieve organizational and financial goals effectively.
Experience
Hotel Operations Manager
Mar 2025 — Present
Oversee end-to-end operations of a 197-room leisure property, ensuring profitability, brand compliance, and service excellence across all departments.•Lead and mentor a team of core HODs across Rooms Division, F&B, Kitchen, Engineering and security to achieve business and guest satisfaction goals.•Drive P&L performance through cost optimization, expense control, and effective revenue management strategies to enhance GOP and RevPAR.•Implement guest-centric service initiatives, improving satisfaction scores, repeat business, and online reputation metrics.•Oversee F&B operations including a 150-cover Spice It Restaurant, bar, alfresco dining, and 2,200 sq. ft. banquet hall to ensure consistent service and profitability.•Oversee asset maintenance, preventive upkeep, and sustainability initiatives to protect property value and reduce operational downtime.•Ensure compliance with Accor brand standards, local statutory requirements, and health, safety, and hygiene protocols.•Foster a culture of accountability, engagement, and continuous improvement across teams to drive performance excellence.
Education
BUNTS SANGHAs RAMANATH PAYYADE COLLEGE OF HOSPITALITY MANAGEMENT STUDIES
Bsc in hospitality studies, Hospitality Administration/Management
2010 — 2013
University of Mumbai
Higher school certificate, Business/Commerce, General
2009 — 2010
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