Vinayak Kapur

Fundamento

Role: Prompt and Solutioning at Fundamento
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

EngineeringView LinkedIn profile

About Vinayak Kapur

A detail-oriented and analytical thinker passionate about uncovering insights through…

Experience

Prompt and Solutioning
Fundamento
Aug 2025 — Present

Education

The Lawrence School - Sanawar - India
High School Diploma
2013 — 2021
Thapar Institute of Engineering & Technology
Bachelor of Technology - BTech, Computer Engineering

Contact information

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Work email
•••••@fundamento.ai
Personal email
•••••@•••••.com
Direct dial
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Current company

Fundamento

Software Development · 64 employees · Founded 2020 · San Francisco, California, United States

Fundamento is an AI voice bot for enterprise contact centers. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and are working extensively with companies such as Hero FinCorp, IIFL, Paisabazaar on delivering breakthrough improvements in P&L efficiency through increased scale and dramatically reduced cost. Our clients benefit from: - Up to 60% cost reduction in just 12 months - Unprecedented improvement in sales funnel optimization - Remarkable decrease in AHT ⁠- Unwavering focus on CSAT and CX How? Our virtual agent is intuitive and easily overcomes common issues such as latency, Speech to Text (STT) errors and language complications which are typically seen among competitors. Our system can also adeptly handle unstructured, complex data by translating, transcribing, and understanding customer intent at every turn. Fundamento works with enterprises across multiple use cases from simple to complex across customer lifecycle: - Customer service - Lead qualification - Funnel management - Collections - Data Validation

fundamento.ai

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About Vinayak Kapur

Experience

Prompt and Solutioning

Education

The Lawrence School - Sanawar - India

Thapar Institute of Engineering & Technology

Find verified contacts for anyone on LinkedIn