Vinay Sharma

Full-Stack Software Engineer | React, Next.js, Node.js, MongoDB | Building Scalable Web Applications | Open to Global Opportunities

Role: Junior Software Engineer at C-Zentrix
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Vinay Sharma

I\'m a Full-Stack Engineer with 2+ years of experience building high-performance…

Experience

Junior Software Engineer
C-Zentrix
Jul 2025 — Present · Gurugram, IN
Contributing to AI-driven contact center solutions used across India, APAC, and Middle East.Collaborated on backend automation, dashboard modules, and voice/AI-integrated solutions.Participated in code reviews, CI/CD deployment, and performance optimization.

Education

GLA University
Bachelor of Technology - BTech, Computer Science

Contact information

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Current company

C-Zentrix

Software Development · 176 employees · Founded 2002 · Gurgaon, India

C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa. It is continuously innovating and providing AI powered solutions for contact centers. C-Zentrix is specialist in Customer Experience and has experience in managing large contact centers, nationwide deployments, and integrations with numerous 3rd party solutions. We understand the need of customers and their distinct workflow. C-Zentrix has been a pioneer in crafting one of the most innovative products, a contact center in a box solution way back in 2005. Post that there has been no looking back. It offers voice, video, and digital solutions like WhatsApp, social, email, and service and lead CRM. The omnichannel solution is an all-in-one customer experience solution that has a state-of-art design and seamless integration with all available communication channels. The contact center solution comes with Drag & Drop Interactive Voice Response (IVR), Skill Based Routing, Predictive Dialing, Inbound/Outbound Call Routing, IPBX, Voice & Screen Loggers, Helpdesk CRM, Live Chat, Email management, Missed Call, and Call Blast. C-Zentrix has more than 1500+ clients and is spread across different continents with a unique focus on growth markets. C-Zentrix is aggressively bringing AI into the contact center. These solutions are providing huge cost savings and actionable insights to customers. Noteworthy are Voicebots and chatbots, Real time Assistant (Agent assist, Supervisor assist), Post call analytics, Sentiment Analysis and Summarizer. We feel that the customer experience needs to be enriched and we are constantly innovating it and making it affordable.

c-zentrix.com

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About Vinay Sharma

Experience

Junior Software Engineer

Education

GLA University

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