Vinay Yadav
Sales Support Associates
- Role
- Sales Support Associate at Sandvik Coromant
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Experience
Sales Support Associate
Dec 2021 — Present · Bengaluru, IN
Delivered exceptional customer service, promptly addressing inquiries, resolving issues, and managing key customer relationships- Coordinated with distribution canters for timely product dispatch- Mentored new team members, sharing best practices for effective customer interactions- Implemented process improvements, reducing response times and enhancing order automation- Maintained detailed records in CRM and regularly communicated with sales teams on customer- sensitive issues- Generated accurate quotations and provided proactive updates on order statuses for key accounts- Consistently updated sales and RSM on open and pending orders- Stayed current with product offerings to ensure accurate customer information.
Education
Air force school gorakhpur
Matriculation and Intermediate
2007 — 2009
Madan Mohan Malaviya University of Technology
Master of Business Administration (M.B.A.)
2015 — 2017
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech
2009 — 2013
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