Vinay Tembhare
Service Engineer @TVS Motor Company
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WORK HISTORY
Service Engineer @TVS Motor Company
Raipur, IN
As a Territory Service Engineer at TVS Motor Company for the West Zone, I am responsible for managing and enhancing service operations across the entire Chhattisgarh region. My key responsibilities include:AD Dealer Profitability: Ensuring the financial growth and sustainability of authorized dealers through strategic service initiatives.Customer Grievance Handling: Addressing and resolving customer concerns effectively to enhance satisfaction and brand loyalty.NPS Score Management: Continuously monitoring and improving the Net Promoter Score (NPS) by elevating service quality and customer experience.Warranty Handling: Managing warranty claims efficiently to ensure seamless customer support and cost optimization.
EDUCATION
IBT College of Diploma Engg.,Berla Road, Ahiwara, Nandini Road
Diploma, Mechanical Engineering
Kalinga University, Raipur
Bachelor of Technology - BTech, Mechanical Engineering
CHHATTISHGARH BOARD OF SECONDARY EDUCATION
HIGH SCHOOL CERTIFICATE, High School/Secondary Diplomas and Certificates
ABOUT VINAY TEMBHARE
Service Engineer at TVS Motor Company
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